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3 Pillar Blog

Friday FAQ!

Categories: Friday FAQ, Uncategorized | Posted: November 25, 2016

Q: What’s the most effective way to save energy?

A: Meaningful and impactful energy efficiency requires a comprehensive approach and commitment from the home’s design through construction and including the homeowners’ lifestyle habits. To pick just one method or material, such as attic insulation or high-performance windows, is a step in the right direction. However, this is only a small part of what could be accomplished by an all-inclusive approach.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

What is an Organized Builder?

Categories: Newsletter | Posted: November 16, 2016

Investing in the design and construction of a new home is a daunting task, something most people do once or maybe twice in a lifetime. The last thing you need is a builder who doesn’t have it together.

Why does that matter? Simply, homebuilding today is an increasingly complex endeavor, involving dozens of trade partners and materials suppliers, requiring compliance with building codes and other regulations, demanding financial savvy and tight management, and calling for keen attention to every detail. This demands a highly organized approach to the new home construction process.

A hitch along the way can have a big impact on quality, performance, durability and satisfaction … or it can be mitigated or avoided altogether to protect your investment and give you peace of mind through the process and beyond.

One difference between these vastly different scenarios depends on how organized your builder is.

But what does an organized builder look like, and how do you evaluate a builder’s ability to guide you through this time-consuming and sometimes confusing process?

There are several signs that indicate a professional builder’s business acumen, organizational skills, and other capabilities that help ensure ultimate satisfaction with your new home.

Cleanliness. A clean and organized job site can often reflect a builder’s overall organizational competency. Beyond its aesthetic appeal, a clean job site is safer for workers and visiting homeowners, reducing liability. In addition, materials that are properly stacked, staged, and covered reflect a concern for quality construction and respect for the budget and schedule.

Responsiveness. The number-one complaint among dissatisfied homebuyers is that their builder was slow to respond, or never did. By contrast, an organized builder understands the importance of being responsive from the first contact through completion and beyond.

Often, professional builders develop a process for responding to calls or emails from potential and current clients, usually within 24 hours. They articulate that policy upfront and follow it through to establish and maintain reliable expectations.

Protection. Professional builders don’t allow themselves or their clients to be at risk. To mitigate and prepare for hazards, they are fully insured and — if required by law — licensed and bonded. And if you ask about those protections, they’ll provide the necessary documentation and lead you to the proper agencies and organizations for more information.

In addition, an organized builder pays his subcontractors and materials suppliers from your job (and only your job) on time and per his contracts with those partners. He then collects lien releases once the contracts are satisfied (based on mutual satisfaction with the work performed) to protect you from having any liens placed against your property for unpaid services or products.

Passing the baton. If you haven’t yet noticed, organized builders work to make sure their clients know what to expect throughout the building process … including what happens after move-in and beyond the expiration of the builder’s service warranty.

Professional builders know how and when to pass the baton for the care and maintenance of the house to homeowners. This is an incremental process that logically shifts responsibility over time rather than abandoning clients at the doorstep of their new home.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Friday FAQ!

Categories: Friday FAQ | Posted: November 11, 2016

Q: How do the homeowners’ decision-making skills affect the project timeline?

A: All building projects depend for their success on timely decisions. From approving the design before work starts, to choosing finishes as it nears completion, the ability to make timely decisions ensures that the project gets done more quickly. The inability to make choices only leads to delay and increases costs.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Why Home Tech Is a Wise Investment

Categories: Newsletter | Posted: November 2, 2016

Simple, affordable and easy-to-install wireless is making the long-predicted smart home a must-have.

PC Magazine has called 2016 The Year of the Home—the start of a flowering of wireless devices that will make home life easier, healthier and more fun. Research certainly bolsters that view: a Coldwell Banker survey found that nearly half of homeowners either already own or are planning to buy smart home devices, and technology forecaster Gartner, Inc. foresees 500 connected devices in the average home by 2022.

This growth is thanks mostly to affordable wireless technology. Home tech devices now cost a fraction of what they did a decade ago, and most offer a simple smart phone or tablet control interface.

Today’s devices also offer tangible lifestyle benefits. For instance, whole-house automation systems like those from HomeControl will manage lighting, security, temperature and energy consumption—all from a single app. Low-cost, entry-level alarm systems like those from SimpliSafe start with basic security and are easily expanded as budgets permit. Automation systems like these are designed to be consumer-friendly, but your builder can work with a technology integrator to install and configure them so everything is ready to use on move-in day.

Rather than a system, some people prefer to choose from the growing array of standalone wireless devices. Most start with home security, such as a wireless shade that automatically closes at night, a camera they can check from a phone, or an expandable security kit that costs just a few hundred dollars.

The fastest-growing security device category is probably the electronic lock, and there are many to choose from. Examples include the Schlage Sense Smart Deadbolt, which allows a homeowner to remotely set temporary entry codes—for instance, so the cleaner can only get in the house at a certain hour—and the popular Ring™ Video Doorbell, which lets you use your phone to see who is at the door. The Ring can even be connected to a motion detector that alerts you of suspicious activity on the property. If you’re someone who worries about the garage door, apps like LiftMaster’s will remotely confirm that you closed it and also will tell you if someone opens it while you’re gone.

Environmental alarms like Delta’s Leak Detector will alert you if there’s a leaky faucet or water main, while the Halo smoke detector knows the difference between fire and smoke and will call your phone (rather than chirping) when it needs a new battery. More complex systems will automatically turn the water off if there’s a leak, or kill the HVAC fan to slow the spread of a detected fire. (These systems require an integrator but still cost just a fraction of what they did ten years ago.)

Smart HVAC controls are also proliferating. For instance, the Nest thermostat learns and automatically meets your temperature preferences and will even talk to your phone’s location services to sense when you’re coming home so it can turn up the heat. And Febreze makes an air freshener that works with Nest’s Home/Away Assist to evenly disperse a scent through the HVAC system.

Let’s not forget entertainment and convenience. An example of the cutting edge here is Amazon’s wireless Echo speaker, which recognizes voice commands and will stream whatever audio you request from a variety of Internet sources. Can’t remember if you need milk? With the Smarter Fridge Cam™, you can use your phone from the grocery store to take a look.

Although a lot of people worry about getting all these devices to work together, an electronics integrator can configure a tablet to control the TV, the heating and cooling, the lighting and everything else. Your builder can coordinate the integration.

This is just a small taste of what home technology can do now, let alone what it will be able to do in the near future. An Internet search will turn up many more possibilities. And if the benefits of smart home technology don’t capture your imagination, consider resale value. If the people at Gartner are correct—and the exploding number of smart home devices indicates that they are—then it won’t be long before buyers discount the lack of smart devices the same way they now discount the lack of a cable TV connection. In other words, a small investment today could really pay off tomorrow.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Friday FAQ!

Categories: Friday FAQ, Uncategorized | Posted: October 28, 2016

Q: Who services warranty claims?

A: In most cases, the company responding to the claim will be the one that did the work—the plumber for a leaky faucet, the flooring company for a flooring issue, and the builder for window problems. The best professional builders work only with trade contractors who stand behind their work and respond promptly and professionally to customers. The builder’s reputation relies on satisfied customers, so trade contractors who fail to meet these obligations are quickly replaced.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Friday FAQ!

Categories: Friday FAQ | Posted: October 14, 2016

Q: What is in-floor radiant heating?

A: An in-floor radiant heating system is often a supplemental heating option within a home’s overall HVAC system. Flexible water pipes are embedded throughout a subfloor or concrete slab, typically where a tile or other masonry-based floor is to be installed. Then the pipes are covered with the finished floor material. As hot water circulates through the pipes, the temperature of the floor is raised, heating the entire room.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Maintaining Your New Home

Categories: Newsletter | Posted: October 5, 2016

A smart maintenance schedule will help keep a new home healthy and good looking for years to come.

If low maintenance is a priority, then having a new home built is a great choice. In a 2014 study by the National Association of Homebuilders, 73 percent of new homeowners reported average monthly maintenance expenses just one-fourth (25 percent) of those reported by owners of older homes. But while it’s relatively affordable to keep a new home in good working condition, proper maintenance is critical.

A new custom home will have a tightly sealed building shell. This reduces heating and cooling bills and helps the furnace and air conditioner maintain more even temperatures all year. With fewer unwanted drafts, it’s also easier for the mechanical systems to maintain ideal relative humidity (RH) levels in the home—30 to 45 percent in winter and 45 to 50 percent in summer.

Of course, the mechanicals will do a much better job of delivering these benefits if they’re well-tuned. A good ventilation system will keep the home’s air healthy, but its filters need to be kept clean, as do those in the heating and air conditioning units. It’s also a good idea to periodically clean the ductwork. (The National Duct Cleaners Association recommends a cleaning every five years, but frequency depends on factors that include homeowners’ sensitivities, the number of pets, and the surrounding environment.)

But even people who obsessively change their car’s oil on schedule may neglect these tasks. For instance, it’s not uncommon for a furnace to develop problems if the air filter hasn’t been changed for a long time. The service company shows up only to find that the motor overheated because the filter is clogged and the system can’t breathe. Fortunately, such problems are entirely avoidable: keeping your new mechanicals in good condition is a simple matter of working with your builder to develop a cost-effective maintenance schedule, and then setting reminders in your schedule to get the needed tasks done.

An added benefit from properly functioning mechanicals is that they will keep the home looking good for many years. That strip flooring is beautiful when first installed, but it could eventually swell if the indoor air is damp, while other wood products shrink if the air stays too dry for too long. (According to a leading website for finish carpenters, relative humidity in older homes can range from 25 to 65 percent in some parts of the country, a swing that can make a 12-inch maple board expand and contract by up to 1/4 inch.)

In short, regular maintenance of your home’s mechanical systems will help ensure a healthier, more comfortable space and a lower long-term cost of upkeep. Many product warranties also require regular maintenance. This is true for any home, old or new, but it’s especially important for today’s high-performance custom homes.

The specifics of the maintenance program will vary with the type of mechanical equipment as well as with the climate where the home is located. Maintenance needs are usually covered in the final orientation, but homeowners who have additional questions about how to maintain a particular product or piece of equipment should ask their professional builder.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

The Air You Breathe

Categories: Newsletter | Posted: September 21, 2016

Just as the human body has a respiratory system, so a house has specialized equipment to bring fresh air inside, filter it, distribute and ‘exhale’ it. The respiratory equipment in a house is often referred to as “HVAC,” for “heating, ventilating and air conditioning.”

As homebuilding has become more sophisticated, so have HVAC systems. From the days of a single source of heat, such as a woodstove, this vital function has expanded to include a variety of components that deliver and improve indoor comfort, air quality, and energy efficiency. Which system is appropriate depends on factors such as climate, square footage, house design and construction methods, budget, fuel sources, and personal preferences. The wide range of options gives the professional builder an opportunity to create exactly the best HVAC system for each home.

To help builders and owners evaluate the choices, HVAC products and systems are rated by their energy efficiency so that energy use and cost can be reduced. For example, the better a particular furnace may be in recovering, filtering, and reusing the conditioned (heated) air that it produces, the less fuel it needs to condition new air coming into the system. Today’s top-of-the-line systems achieve 90 percent or more efficiency in this regard.

Using high-performance equipment, a builder can design an HVAC system to heat, cool, and ventilate specific zones of the house. Even in the best-built and insulated homes, some areas of a house will be warmer or cooler than others according to the time of year or time of day. This is especially true in homes with multiple levels and large open spaces. A “zoned” approach to HVAC design puts conditioned air only where it is needed. With a delivery system composed of a customized network of air ducts, programmable thermostats, and additional equipment as required, a home will have no hot spots or cold corners regardless of season.

Of course, like any system in a home (or the human body), the HVAC system does not work alone. To be truly effective, each system requires a well-designed and constructed structural shell, together with regular maintenance, to maintain the desired performance. Optimum performance of any HVAC system requires insulated windows, insulated framing cavities in the walls, floors, and ceilings. In addition, a properly installed air barrier membrane wrapping the outside of the structural shell helps complete the package. In some cases, a well-built home enables the use of smaller and less expensive HVAC components.

A good HVAC system is essential to the comfort of any new home, contributing in large part to the satisfaction of the owner. As professional homebuilders, we are conscious of our responsibility to design and install HVAC systems that deliver consistent indoor comfort while using as little energy as possible.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

It’s Always Sunny in TV Land

Categories: Newsletter | Posted: September 9, 2016

Home shows don’t reflect the reality of building a new home.

Who doesn’t love a good drama, especially one they can imagine themselves a part of? With that in mind, it’s no surprise that home and garden shows enjoy loyal viewership, and that HGTV has earned a spot as one of the top ten cable networks. It’s great fun to curl up on the couch and follow the excitement of a home being built or renovated, of obstacles being overcome, and of a happy couple swelling with pride at the project’s completion.

The only problem is that some people let their homebuilding expectations be influenced by what is, in reality, a scripted drama driven by product advertisers. And while no one would admit to falling under this spell, the influence can be both subtle and pervasive.

Take the example of schedules. In TV land, problems with building permits always get solved by airtime, and you rarely see major delays from bad weather or from special orders that were botched by the distributor. In fact, the timetable for a typical TV project can be as different from that of a real home build as the prep time for a microwave dinner is from that of a gourmet meal. (Outcomes will likely differ, too.) Intellectually this is a no-brainer, but if someone watches enough projects being finished in a weekend, they could be emotionally set up to think instant gratification is possible.

Even with guaranteed sunshine and 100 skilled tradespeople working 24/7 to rush the project to completion, what kind of quality do you think you are going to get? Contrast that to the professional builder, who creates a detailed construction timetable that gives all the trades sufficient time to do top-quality work without tripping over one another.

The difference in timetables is really a difference in priorities and mindset. The show producer has to meet a shoot schedule; the builder has to take the time needed to create a home that will satisfy the clients for many years to come.

Then there’s the budget. From what we have seen, the costs on a TV project seldom reflect the actual labor, overhead, and product costs builders have to grapple with. Given these shows’ large audience, some manufacturers pay to get their products on screen. Others may discount the price or loan a product during filming then take it back later. These deals are seldom disclosed.

Not only that, the experience of watching enough $5000 professional-style ranges being installed can make a homeowner feel cheated if they’re denied one—even if the budget will only support one half that price.

The bottom line is that the producers of these shows are under pressure to create dramatic tension and to keep advertisers and product sponsors happy. They’re not looking at your budget and they are not thinking about your ultimate satisfaction. A professional builder—someone who has real skin in your game—is focused on both.

None of this is meant to slam the producers of these shows, who no doubt try to serve viewers by showing what’s possible in an entertaining way. So watch and enjoy—you may even pick up some useful decorating tips. Just remember that it’s entertainment.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.

Friday FAQ!

Categories: Friday FAQ | Posted: August 26, 2016

Q: What’s the difference between working with a production builder versus a custom builder?

A: Buying a production home is like buying a car from a dealership. Customers sit down with a sales consultant who helps them choose from one of the builder’s stock plans, and then from a limited menu of design options. It’s a well-defined process that works great for some people.

3 Pillar Homes is a custom home builder in Columbus, Ohio. For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035. You can always contact us by phone at 614-286-0659.