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3 Pillar Blog

Home Highlight | Alessandra

Categories: Design, Inventory Homes, Neighborhood | Posted: May 13, 2015

It’s that time again, another Home Highlight!  Today’s highlight is one of our patio homes in the Tuscana at Tartan West community.  It is one of two available inventory homes available, this one being our Alessandra floor plan.

8818 Ventura Way

Dublin, OH

TW 139 5.7.15 2

This patio home features quality craftsmanship and custom touches throughout. Soaring ceilings in foyer, open & spacious with rustic beams in great room and floor to ceiling stone on fireplace give this home the authentic Tuscan feel.

Alessandra Great Room

Stunning arched trim decorates the openings to sun-room and formal dining room. The butler’s servery between great room and dining room includes a barrel ceiling feature. Our kitchen boasts two-tone Cottage Glazed & Java cabinetry with double stacked crown molding.

Alessandra Kitchen

To check out our Alessandra plan click here!

The master suite features stacked ceilings with crown moldings, split master vanities and large, walk-in shower.  Double door openings in both the master bathroom and master walk-in closet gives the space a grand look.

Alessandra Master Bathroom

We chose to finish the lower level with rec room, bar, two bedrooms, a bathroom, and ample storage space. The rear yard features a Trex deck and views of green space and pond.

Alessandra Wet Bar

Each of our Mediterranean-style patio homes is designed to exude luxury.  This community is located in Dublin, close to shops and restaurants.  Take a drive through Tuscana at Tartan West, walk through one of our patio homes, and fall in love!

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659

Friday’s FAQ | Roof

Categories: Build Process, Design | Posted: May 8, 2015

Q: What is a cool roof?

A: A cool roof is defined as a roof that either reflects the sun’s heat away from the roof or is designed to ventilate a narrow airspace under the roof finish to keep it cool. Either way, the result lowers the temperature of the home’s attic space, which helps reduce the amount of energy needed to cool the house.

Woodford Exterior

Garage and Roof

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659.

What Is Customer Satisfaction?

Categories: Build Process, Newsletter | Posted: May 6, 2015

Research shows that good processes are key to a great building experience.

The best builders know which experiences homeowners find most frustrating, and they work tirelessly to avoid them.

Industry studies show that homeowners’ biggest complaints are about their builder’s processes, especially around scheduling, budget, work habits and customer service. Smart builders use data from these studies to help them understand what their customers consider important. And smart home-buyers can glean lessons from them on how to evaluate a builder.

One interesting point is that few custom home-buyers complain about quality. By the time they have chosen a builder, they take quality for granted—because that’s what they focused on during the selection process. They vetted their builder by looking at past projects or project photos, reviewing testimonials, and perhaps talking with past customers about their new homes.

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Looking at finished work is crucial, but if the homeowners want to know how they will likely feel during and after the project, they need to ask questions about the builder’s process. The best pros deliver a finished home by the date expected and for the amount agreed on. They show up on time for meetings and communicate about changes. They keep a clean, organized job-site — a sign of safe and efficient work practices. And they stand behind their work long after the job is done.

Such builders stand out from the crowd, as was documented in a 2013 study by Woodland, O’Brien & Scott, a consulting firm that tracks home-buyer attitudes nationwide. The company surveyed 12,000 new-home buyers on their builders and their builders’ processes. The most cited complaints were:

-Homes that weren’t finished on schedule.
-Finished homes that weren’t as clean or complete as the customers expected.
-Poor follow-up by the builder’s staff on incomplete items.
-Poor communications regarding the schedule during the project.
-A big factor behind these problems, say the authors, was that as housing recovered from the downturn many builders couldn’t find enough qualified staff to keep up with the increased workload.

Skilled labor is in short supply. A lot of highly skilled workers left the industry during the housing slump, and those who stayed tended to look for work with established, professionally managed building companies. These companies’ ability to attract the best talent has helped them largely avoid the customer issues uncovered by the survey.

The survey also found that builders with the happiest customers were the most proactive communicators. It found that home-buyers are often forgiving about delays if the builder’s staff keeps them up-to-date about the schedule and the anticipated completion date. They rightly see good communication as a sign that the builder cares about them.

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A custom home is a complex project with a lot of potential ups and downs. Customers should evaluate builders by making sure they have processes in place that will make the ride an enjoyable one.

To learn more about the build process, subscribe to our 3 Pillar Newsletter!

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659

Community Highlight | Pinnacle Estates

Categories: Inventory Homes, Neighborhood | Posted: April 29, 2015

Pinnacle Estates is beautiful community in Grove City where 3 Pillar has an active presence.  We have one home that is move-in ready and another that is close to the finish line!

Pinnacle Estates Monroe

The Estates section of the community features plenty of green space, glittering lakes and a community park. Within the entire community is the Pinnacle Club and golf course. Pinnacle Club routinely hosts events, especially weddings and corporate events.

Nearby Battelle Darby Creek Metro Park features more than 7,000 acres of forest, prairies, and wetlands. The Big and Little Darby Creeks running through the park are both State and National Scenic Rivers. Activities at the park include biking, canoeing, kayaking, cross-country skiing, hiking, fishing, ice-skating, and more.

Elliot Home

One of the primary appeals to this community, is the location.  Pinnacle Estates seems to be secluded and private, yet the community is only minutes away from great shops and restaurants.  With the recent news of Mount Carmel West Hospital, more jobs will also be moving to the area.

Multiple public and private schools are also conveniently close by, including Buckeye Woods Elementary, Grove City Christian School, Jackson Middle School, and Grove City High School.

Annen Home

3 Pillar Homes is excited about our future with Pinnacle Estates and we would love for you to be a part of it!

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659

Friday’s FAQ | Markups

Categories: Build Process, Design, Newsletter | Posted: April 24, 2015

Q: What is the difference between markup and profit margin?

A: Markup is what a builder adds to the price of a given item, such as an appliance or lumber order, to cover his overhead costs and achieve a reasonable profit margin on the project. The profit margin is what he actually makes on that item after he pays his overhead, such as office space, cell phone bill, vehicles and labor.

Is the Least Expensive the Best Investment?

Categories: Build Process, Design, Newsletter | Posted: April 22, 2015

Choosing a builder based on the lowest cost per square foot or the lowest sales price may not get a buyer the best value. When it comes to your family’s future, the least expensive option may not be the best way to go.

Common sense tells us that there is a premium to be paid for a superior home. By that we mean a home that has more exacting standards, performs well over time, maintains its value as an investment and is built by a builder who stands by his work. Let’s take a closer look at these higher initial costs and why we believe it is worth paying a reasonable premium for such a home.

Better Materials. Professional builders who build to a high level of quality have higher standards for the materials that go into their homes. They cull lumber piles for the straightest studs and send the warped and knotted ones back to the lumberyard. They inspect and confirm deliveries, protect materials from weather, seek out the best warranties and track problems to weed out poor-performing materials.

Home Materials

When a company insists on that level of quality and provides that level of attention and care, one would expect to pay a bit more. Like cut-rate houses, substandard materials can deliver substandard results that often cost more to repair or replace than the premium you might pay upfront for a higher-quality option.

Better Construction. Builders who specify and only accept better-quality products do so to achieve a higher level of overall construction quality and long-term durability. They make sure products and materials are installed properly by the most competent subcontractors and adhere to performance standards that are far beyond what the local building code requires.

Why? Because professional builders know that their reputation is on the line with every home they deliver. When homeowners begin to see evidence of poor workmanship, it doesn’t take long for them to spread the word about how poorly the builder (and the house) performed. This is too high a price to pay for any company who is in business for the long-term and understands the value of a satisfied client.

As with better materials and products, a better-built home may (and should) cost more upfront, but cost less over time. As we’ve seen repeatedly over the years, it requires less repair, replacement and maintenance in the long run.

A Better Experience. Is it possible to put a price tag on peace of mind? Consider the value of a hassle-free new-home project. Less stress, no hurt feelings, no horror stories, no busted budgets, no lawsuits. What is it worth to have your new home built on schedule, for the agreed cost, with a builder who is there to answer your questions from groundbreaking through move-in and beyond?

Home Closing

And what do you get? A house that meets your expectations, that is solidly built, with superior fit and finish. It’s livable, comfortable, and meets your lifestyle needs. In other words, a “home.” Your home.

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659.

Friday FAQ | Siding

Categories: Build Process, Newsletter | Posted: April 17, 2015

Q: What’s the paper-like wrapping I see on new homes before the exterior siding goes on?

Woodford Siding

A: It is increasingly common for quality-conscious builders to add an extra layer of weather protection around the outside of the house. Called an air barrier or “house-wrap,” this layer is installed as a continuous material just behind the siding, stucco, or brick finish. The house-wrap provides a barrier blocking the exchange of air through the structure, thus reducing heating and cooling costs. House-wrap also blocks moisture from getting into the walls where it can damage the insulation and framing.

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659.

BIA Home Quest

Categories: Events, Neighborhood | Posted: April 15, 2015

3 Pillar Homes is participating in this year’s BIA Home Quest!

Come and see our luxury patio homes in the highly desirable Tuscana at Tartan West community. This community features Mediterranean-inspired exteriors.  3 Pillar is staying busy: one home just broke ground, a second will break ground in the coming weeks, and two inventory homes are cruising toward completion!

IMG_4308

We focused on the open concept first floor living plans, generous lower level finished for additional entertaining.  Of course, we also included quality craftsmanship and design throughout.  The two floor plans being features in the Home Quest are our Alessandra and Izabella plans, which you can check out in the Floor Plans tab!

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We would love to see you out there on any of the four days: April 18/19 & 25/26 from noon – 6pm!

8818 Ventura Way
Dublin, OH 43016

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659.

Welcome to Jerome Village

Categories: Events, Neighborhood | Posted: April 10, 2015

In case you haven’t heard, our new 3 Pillar model home in the Arrowwood Community of Jerome Village is officially open!  We are ecstatic to have a stronger presence in the community and provide more accessibility to the current homeowners there.

Jerome Village Model

This model home was based on our Woodford floor plan.  Though we are a design-built custom builder, the Woodford plan offers a great starting point for families that prefer a formal dining room. You can find the floor plan here.

JV Dining Room

In order to show prospective homeowners what 3 Pillar can help them achieve, we added three optional living spaces: a sun-room off of the morning room, a bonus room over the garage, and a finished lower level.  As a custom-builder, we can achieve the look and livability that you are looking for, and these three spaces give the public a taste of that.

JV Sunroom

Jerome Village has future plan for not only expanding the home communities, but also for a commercial center that will offer restaurants and retail shops.  3 Pillar Homes is hosting a grand opening on Thursday, April 16th from 4pm to 7pm.  Snacks, drinks, and a beautifully finished model home will be provided.  We just ask that you bring your admiration.

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659

Managing Chance

Categories: Build Process, Newsletter | Posted: April 8, 2015

Building a new home is a dynamic and exciting process. As professional home builders, our goal is to make the process smooth and transparent for our clients. Once the job is underway, things happen quickly, so we work with clients to make decisions well ahead of time to help ensure they get their new home on schedule and on budget, as promised.

Most of the big design decisions are made before the first scoop of dirt is moved, but that is rarely the end of the decision-making process. Once construction is underway, owners often think of a few things they’d like to change. Adjustments may range from adding a room to a change in kitchen cabinets, choosing different flooring in the bathroom, or just adding an extra light switch or two.

We document such requests, called “change orders,” to make sure that all parties have a clear understanding of the scope and cost of the change. It is important for the homeowner to understand how change orders affect the building process. When homeowner and builder communicate well, the impact of change orders on the construction schedule and budget can be minimized.

A change order made after construction begins always has a cost. The cost may be the time and labor to make the change or it may be the price of additional materials or products required—sometimes both.

In addition, the timing of a change order affects the cost. Changes late in the building process typically cost more than earlier ones. Some changes may be cost-prohibitive, such as altering the foundation or adding a basement once we’ve started building a home’s structural frame.

We respect our clients’ desires to get exactly the house they want. And we know that some finishes (or even floor plans) may be hard to visualize until they’re actually installed or built. From long experience, we know that changes will happen and, consequently, we aim to be systematic about managing change orders. Our process ensures good communication and provides assurances between everyone involved. It also helps us stick to the schedule and minimize additional costs.

The change order process: The most effective change order processes follow a general pattern that creates a paper trail and provides reliable cost information up front, including:

  • Centralization. Change order requests are managed by one person to help ensure effective communication between everyone involved. This includes specialty trade contractors, suppliers, our job site managers, and, of course, our clients. We discourage homeowners from making special requests directly to a trade contractor, as this is a quick route to misunderstandings and disrupted schedules.
  • Documentation. Client requests are transferred to an electronic or paper-based change order form that initiates a paper trail and helps ensure greater accuracy and clearer communication.
  • Terms. We anticipate the types of changes our clients may make. We have a good idea of the cost and time most changes require. As a result, we can often communicate the terms quickly so that homeowners can make an informed decision in plenty of time to make the change or decide against it.
  • Confirmation. It’s important to everyone involved that no change occurs without a client signature. Clients must approve the cost and terms, as well as the style, finish, or other details about the change. This also ensures that clients are made aware of how the change may affect their move-in date or other aspects of the construction schedule.
  • Inspection. We may ask clients to visit the new home’s job site when the change is being made to make sure they are satisfied and don’t have any questions.
  • Payment. Costs for change orders may be billed separately, usually as soon as the change has been made and the work is completed to a client’s satisfaction. Sometimes we ask for a percentage of the cost or full payment up front before making a change, depending on the type of request.

By following this simple but thorough change order process, our clients can be sure that any changes they consider—whether minor or substantial—will be handled in a timely fashion without confusion, miscommunication, or unnecessary cost.

 

To learn more about the build process, subscribe to our 3 Pillar Newsletter!

 


 

3 Pillar Homes is a custom home builder in Columbus, Ohio.  For more information about our new homes, please visit one of our model home locations in Jerome Village, located at 10602 Arrowwood Drive, Plain City, Oh 43064 or in Lewis Center, located at 2360 Koester Trace Drive, Lewis Center, Ohio 43035.  You can always contact us by phone at 614-286-0659